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Customer Support
Whether you are a clinician needing an interpretation or assistance with administering and/or scoring a questionnaire, a field professional interested in becoming a trainer, a user of a software product, or simply a purchaser, our staff is available to assist you.
How to Order
Orders can be placed by phone, mail, fax, or online through our product catalog. If you choose to use our online Product Catalog you must use a credit card for payment. For rush orders or questions about shipping, please call a Customer Service Representative at (800) 726-0526.
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Qualifications for Test Purchase
Our substance use measures are carefully developed assessment instruments that require proper administration, scoring, and interpretation. Therefore, eligibility to purchase, administer, and/or use these measures is limited to individuals with training and experience in the area of assessment.
The SASSI may be used by anyone with at least one of the following:
- Human service practitioners whose certification is in a mental health discipline
- Certification as an addictions professional
- Completed course in psychological testing and assessment
- Completed authorized SASSI training
- Master or doctorate in social work, psychology or a counseling discipline
The BADDS may be used by:
- Human service practitioners whose certification and/or professional training includes assessment (such as psychologists, social workers, certified addictions counselors)
Individuals who do not have professional training can administer and score the instrument if there is appropriate supervision. (It is suggested that you contact your state or provincial government for specific information on the laws regulating assessment and testing in your state or province.)
Qualification Form
Initial orders require a completed Qualification form. The ethical guidelines of the American Psychological Association require The SASSI Institute to have this information at the time we fill your first order. For telephone orders, please have this information available when ordering. For mail and fax orders, please print and send the completed Qualification form with your order or fax to (800) 546-7995. For online orders, simply complete the Qualification form in our product catalog before checking out. |
Purchase Orders
To purchase our products, we do not require purchase orders. However, if your company requires you to use a purchase order, please have that number available when calling in your order. This number must also be included on your order form. You may e-mail your purchase order to sassi@sassi.com.
Preview Option for Starter Kits
Unsure if the questionnaire you are considering is right for you? Preview a Starter Kit for thirty (30) days to see if it’s a tool that will be helpful in your setting. To order a Starter Kit, call a Customer Service Representative (800) 726-0526.
Please note that preview orders cannot be processed via this website.
Shipping Solutions
Guarantee next day shipping by placing your order before 5:00 p.m., EST.
Orders are shipped via United Parcel Service (UPS) ground. Allow 3 to 5 business days for regular delivery. Rush orders are shipped via UPS (next day air, 2nd day air, or 3 day select) for an additional fee.
US Shipping/Handling Chart
| Product Total |
Shipping Fee |
$0 – $40 |
$5.00 |
$41 – $70 |
$8.00 |
$71 -$125 |
$10.00 |
$126-$250 |
$12.00 |
$251 – $500 |
$15.00 |
$501 – $800 |
$18.00 |
$801 – $1000 |
$21.00 |
$1001 – $1250* |
$25.00 |
*For orders exceeding $1,250.00 and international exports, please call. |
Deliveries to Alaska and Hawaii will be shipped USPS Priority unless otherwise requested.
Returns
The SASSI Institute is committed to the delivery of quality goods. If your order is found to be damaged, defective, or incorrect it may be returned for exchange or credit. To ensure prompt replacement, please retain all of the original packing and call a Customer Service Representative at (800) 726-0526.
Copyright Notice
All versions of the SASSI and BADDS are copyrighted instruments, which include the tests, test profile sheets, test items, scales, norms, score reports, scoring keys, and all related materials and, as such, they are protected by the copyright laws of the United States, United Kingdom, Canada, and other countries. They may not be reproduced or transmitted in whole or in part, in any form or by any means, including copying into computer storage media, photocopying, or copying of any other kind without prior written permission of the SASSI Institute. Unauthorized reproduction of any part of the copyrighted materials is unethical as well as a violation of federal copyright laws.
Test questions are not to be reproduced or paraphrased in any way. The SASSI Institute, Inc. and Jewell & Hupp, L.L.P. make no estimate of accuracy for test items that have been paraphrased, or for screening accuracy resulting from administration of only selected test items on the instruments.
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